1. Introduction
This Privacy Policy describes how PondicherryConsumers.com ("this website", "we", "us") collects, uses, and handles information when you visit and use this website. This website is operated by Advocate, a consumer court lawyer practising at DCDRC and SCDRC Puducherry.
By using this website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the website.
2. Information We Collect
This website is primarily a static informational website. We do not operate user accounts, login systems, or e-commerce transactions. Information that may be collected includes:
- Usage Data (Automatic): Standard server log data and website analytics data including pages visited, time on site, browser type, device type, and approximate geographic location. This data is aggregated and not personally identifiable.
- Analytics: This website may use Google Analytics to understand visitor behaviour in aggregate. Google Analytics uses cookies and collects anonymised usage data. See Google's Privacy Policy at policies.google.com/privacy.
- WhatsApp Contact: When you initiate contact via the WhatsApp buttons on this website, you are redirected to WhatsApp's platform. Any communication over WhatsApp is subject to WhatsApp's Privacy Policy. We do not collect your data through the WhatsApp link itself.
- Language Preference: Your selected language (English/Tamil/French) is stored in your browser's
localStorageto remember your preference. This data stays on your device and is not transmitted to any server.
3. Cookies
This website uses minimal cookies:
- Google Analytics cookies (if analytics is active): Used to measure site traffic. These are third-party cookies from Google. You can opt out via Google Analytics Opt-out.
- No marketing or tracking cookies are set by this website itself.
- Language preference is stored in
localStorage, not cookies.
4. How We Use Information
Any analytics data collected is used solely to:
- Understand which pages and articles are most useful to visitors
- Improve the content, structure, and performance of the website
- Identify technical errors or broken pages
We do not sell, rent, or share personally identifiable information with third parties for marketing purposes.
5. Third-Party Services
This website uses the following third-party services that may process data:
- Google Analytics: Website analytics
- Google Translate: On-demand article translation (via external link)
- WhatsApp (Meta): Communication platform (via external link)
Each of these services has its own privacy policy. We are not responsible for the data practices of third-party services.
6. Data Retention
We do not store personally identifiable information on our servers. Aggregated analytics data may be retained by Google Analytics per their standard retention settings. Language preference stored in your browser's localStorage remains on your device until cleared by you.
7. Your Rights
As a visitor, you have the right to:
- Opt out of Google Analytics tracking using the Google Analytics Opt-out browser add-on
- Clear your browser's localStorage to remove language preference data
- Use the website without enabling cookies (core content will remain fully accessible)
8. Children's Privacy
This website does not knowingly collect any information from children under the age of 13. The content is intended for adult consumers seeking legal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.
10. Contact
For any privacy-related queries, contact Advocate via WhatsApp at +91 94426 17229 or via the contact options on the homepage.